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FAQs

What is The PrettyPout mission? 

We excited to be building a cosmetic brand that connects, inspires and empowers women while providing them with products that are thoughtfully made and provide true value to those who use them. 

“Our commonality is that we all need to take great care of our lips. We created a line that meets our standards of nourishment and beauty enhancement. The PrettyPout wants to share the products we love in a way that benefits women not just physically.  

Promoting self-care, providing emotional encouragement, sharing educational information we keep learning about regarding the skin care issues and benefits are just some of the ways we hope to inspire our followers. We want to build a community that connects with each other to support and encourage each other. Maybe someone has idea that can help someone else and they share it with each other on one of our instagram post or blogs. We want to put something positive out there to celebrate women’s beauty and the diversity of it. 


What is The PrettyPout Vision? 

The PrettyPout is dedicated to growing a company that will use its influence and donations as a force of good. Our vision of making a positive impact on the lives of the women that join our community is at the heart and soul of who we are as a company and human beings.  

As team members, we will always value our different perspectives, challenge each other to do our best, show each other the upmost respect and stay aligned to our mission.


What are the core values of The PrettyPout products? 

  • We must always create products we are proud to sell 
  • We must be responsible in choosing our ingredients  
  • We will only create product that are useful and provide a real benefit 
  • We will market our products in a way that shows women are more than physical beautiful - we are smart, creative, passionate, powerful and extremely resilient 


What is the difference between The Pretty Pout and other beauty brands? 

Our What: Our product line is soft but powerful! We didn’t shy away from using better ingredients because of the cost or look to sneak in tons of fillers. And we make our products with positivity and care! 

Our How: Too often negative marketing tactics play on women’s insecurities and aim to condition us to believe that happiness, abundant success and opportunity are directly correlated to the particular level of physical beauty. 

We know this is ridiculous and an archaic view. The inner beauty, strength and character of women elevates communities, lives and families.  We need to continue to speak up so taking care of our lips is key!  


When will you be coming out with new products? 

We are always looking for more ways to impress our PrettyPout community! We’re currently working on a few new products that we know you’ll love including new colors for our current lip gloss line, tinted silky lip balms and a hydrating lipstick…Stay tuned! 


Where are the products made? 

Our lip bams and lip scrubs are hand-made. Our lip glosses are made in New Jersey – my home state! 


Are your products natural? 

We pulled out any hard chemicals that are often found in lip glosses – paraben free is extremely important to us. 

Our lip balms are packed with natural and organic ingredients! They are also paraben free.  

You have to be really responsible about what you put on your lips because you essentially ingest these ingredients. We felt that we had a responsibility to put out the best products we could! Learn more. 


Are your products paraben-free? 

Yes they are! 


Are your products animal tested? 

Absolutely not!  Products are tested on animals when they are afraid to put the ingredients on humans. #disappointing 


How do I know if my order has been received? 

You will receive a confirmation email after your order has been placed. Make sure you take the time to review our application and usage tips! 


How do I check the status of my order? 

The majority of our orders are shipped within 1-2 business days after the order has been placed. You will receive an e-mail you that will contain shipment details and your tracking number. 


Do you accept international orders? 

We’re sorry, but at this time we do not accept international orders. 


What is your return policy? 

We hope you are satisfied with your purchase! Unless items are damaged, we are unable to offer returns or exchanges. 

 

What is Women for Women International? 

Since 1993, Women for Women International has helped more than 447,000 marginalized women in countries affected by war and conflict. They work directly with women in 8 countries offering support and access to life-changing skills to help them transform their lives and move from crisis and poverty to stability and economic self-sufficiency. 

They bring women together in a safe space to learn life, business and vocational skills. Women increase their ability to earn an income with new skills that are in-demand. They learn about their legal rights and become knowledgeable about health and nutrition. The result: stronger women, stronger families and stronger communities. Learn more.   


What forms of payment do you accept? 

We accept all major cards (Visa, MasterCard, American Express, JCB, Discover and Diners Club debit and credit cards). 


How do I know when an item will be restocked? 

If you want to know when an item will be restocked, join our mailing list! We will send a blast when we get more products in stock!  


I’m a beauty blogger that’s interested in working with you. How do I contact you? 

We’d love to work with a beautiful, powerful, amazing women like yourselfIf you are interested in working with us, please feel free to reach out to us directly at amg@theprettypout.com. We can’t wait to hear from you! 


When will I receive my order? 

Most orders will take between 3 to 8 business days depending on the shipping method you select. Orders must be placed by 12pm EST to start processing on the same day. If we experience higher order volume, there may be delays in shipment. Processing time usually takes 1 day. Delivery times are based on orders placed between Monday – Friday.   


What can I expect as a member of The PrettyPout? 

It’s time to get real! Women are tired of being held to the impossible standards set by the beauty industry. These factious ideals have trickled into the workplace, the home and into our self-confidence. 

Through our social media outlets, blog posts and newsletter we will: 

  • We look to you to share your stories, knowledge, advice and positivity 
  • Celebrate women’s natural and diverse beauty, presenting our products on women of all complexions, ages and body types 
  • Pay tribute to inner beauty – the beauty that truly matters. 
  • We will inspire our community by promoting women who are admirable, making a positive impact and paving the way for equality 
  • Encourage women to believe that anything is possible, think bigger, and not be afraid to ask and go for more 

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